Symfony Profiler

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"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
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    "authenticate" => 1
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Closure(FormInterface $form) {#1153
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Closure() {#1148
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1152 …}
    $translationDomain: "validators"
  }
}

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"CEP-26835"

false

Symfony\Component\Form\FormErrorIterator {#1251
  -errors: []
  -form: Symfony\Component\Form\Form {#1292 …}
}

Symfony\Component\Form\FormView {#1260 …5}

"tickets2[ticketNumber]"

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"CEP-26835"

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
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    "authenticate" => 1
    "logout" => 2
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  -checkHeader: 1
  -cookieName: "csrf-token"
}

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false

Closure(FormInterface $form) {#1156
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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"This form should not contain extra fields."

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"This value is not valid."

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"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

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Closure() {#1123
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1150 …}
    $translationDomain: "validators"
  }
}

null

""

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"https://canalmobile.atlassian.net/browse/CEP-26835"

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Symfony\Component\Form\FormErrorIterator {#1242
  -errors: []
  -form: Symfony\Component\Form\Form {#1295 …}
}

Symfony\Component\Form\FormView {#1233 …5}

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"tickets2_jiraLink"

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""

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"The CSRF token is invalid. Please try to resubmit the form."

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
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  -checkHeader: 1
  -cookieName: "csrf-token"
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false

""

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[]

"This form should not contain extra fields."

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"yyyy-MM-dd'T'HH:mm:ss"

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"datetime"

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"Please enter a valid date and time."

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"The uploaded file was too large. Please try to upload a smaller file."

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Closure() {#1172
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1171 …}
    $translationDomain: "validators"
  }
}

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""

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DateTime @1772533800 {#1353
  date: 2026-03-03 10:30:00.0 UTC (+00:00)
}

false

Symfony\Component\Form\FormErrorIterator {#1224
  -errors: []
  -form: Symfony\Component\Form\Form {#1298 …}
}

Symfony\Component\Form\FormView {#1215 …5}

"tickets2[lastUpdated]"

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"tickets2_lastUpdated"

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"lastUpdated"

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"datetime-local"

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"2026-03-03T10:30"

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true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
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    "authenticate" => 1
    "logout" => 2
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Closure(FormInterface $form) {#1041
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
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"This form should not contain extra fields."

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"This value is not valid."

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"POST"

"The uploaded file was too large. Please try to upload a smaller file."

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Closure() {#1183
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1182 …}
    $translationDomain: "validators"
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}

null

""

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"_tickets2_subject_text"

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Symfony\Component\Form\FormErrorIterator {#1205
  -errors: []
  -form: Symfony\Component\Form\Form {#1301 …}
}

Symfony\Component\Form\FormView {#1196 …5}

"tickets2[subject]"

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""

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
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    "authenticate" => 1
    "logout" => 2
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Closure(FormInterface $form) {#1193
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}

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"This form should not contain extra fields."

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"This value is not valid."

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"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

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null

true

Closure() {#1195
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1194 …}
    $translationDomain: "validators"
  }
}

null

""

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[
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Symfony\Component\Form\FormErrorIterator {#1184
  -errors: []
  -form: Symfony\Component\Form\Form {#1304 …}
}

Symfony\Component\Form\FormView {#1173 …5}

"tickets2[shortDescription]"

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
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    "authenticate" => 1
    "logout" => 2
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  -checkHeader: 1
  -cookieName: "csrf-token"
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null

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Closure(FormInterface $form) {#1160
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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"This form should not contain extra fields."

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"POST"

"The uploaded file was too large. Please try to upload a smaller file."

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Closure() {#1204
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1203 …}
    $translationDomain: "validators"
  }
}

null

""

[]

[]

[
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  "text"
  "textarea"
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"""
Résumé : Le 09/02 entre ~08:24 et 08:57 un pic d'erreurs a été observé impactant surtout la distribution sur carte externe (Android IDFM/RATP/SNCF). 2 symptômes principaux : (1) erreurs 500 sur initializeDistribution liées à des operationId non valides (appels effectués > ~8s après récupération de l'operationId) ; (2) erreurs 400 ATL-00304 sur processDistribution lorsque un nouvel initializeDistribution est appelé au lieu d'un requestDistribution. Les temps de réponse montrent de longs intervalles entre appels de distribution ; les premières analyses excluent SIS et Atlas comme cause directe et pointent une lenteur en amont (probable proxy MarketPay). Le SDK de distribution (startLoadOperation) est impliqué côté application et pourrait enchaîner des appels initializeDistribution en cas d'erreur/timeout. Des traces détaillées ont été fournies et Dejamobile/CEP ont déjà effectué un premier diagnostic.\n
\n
Statut : En cours d'investigation\n
\n
Actions restantes :\n
\t•\tAnalyser en détail les traces fournies pour corréler timestamps entre initializeDistribution et requestDistribution et confirmer l'origine des délais — Anass EL AFYA\n
\t•\tTrouver et contacter l'interlocuteur MarketPay pour obtenir les logs/proxy metrics et vérifier si le proxy a introduit des latences ou throttling durant le pic — CEP (trouver le contact)\n
\t•\tFournir les logs supplémentaires ou mapping des opérations (notamment absence de processDistribution dans les logs Dejamobile) et préciser si Dejamobile est censé traiter processDistribution — Dejamobile Support\n
\t•\tExaminer le comportement du SDK (startLoadOperation) côté application pour comprendre pourquoi des initializeDistribution sont enchaînés et si des retries/timeouts côté app provoquent ces appels — Nabil El Moussaid / équipe application IDFM (SDK)\n
\t•\tMettre en place (ou planifier) des enrichissements de logs pour mieux croiser informations entre composants lors des prochains incidents — Dejamobile Support\n
\t•\tConsolider et partager un rapport final avec corrélation des erreurs, volumes par plateforme et recommandations sur l'interlocuteur responsable (MarketPay vs SDK vs infra) — Anass EL AFYA
"""

false

Symfony\Component\Form\FormErrorIterator {#1142
  -errors: []
  -form: Symfony\Component\Form\Form {#1307 …}
}

Symfony\Component\Form\FormView {#1151 …5}

"tickets2[longDescription]"

null

[]

false

[]

"tickets2_longDescription"

null

[]

null

false

[]

"POST"

false

"longDescription"

null

0

false

[]

false

null

"_tickets2_longDescription"

true

"""
Résumé : Le 09/02 entre ~08:24 et 08:57 un pic d'erreurs a été observé impactant surtout la distribution sur carte externe (Android IDFM/RATP/SNCF). 2 symptômes principaux : (1) erreurs 500 sur initializeDistribution liées à des operationId non valides (appels effectués > ~8s après récupération de l'operationId) ; (2) erreurs 400 ATL-00304 sur processDistribution lorsque un nouvel initializeDistribution est appelé au lieu d'un requestDistribution. Les temps de réponse montrent de longs intervalles entre appels de distribution ; les premières analyses excluent SIS et Atlas comme cause directe et pointent une lenteur en amont (probable proxy MarketPay). Le SDK de distribution (startLoadOperation) est impliqué côté application et pourrait enchaîner des appels initializeDistribution en cas d'erreur/timeout. Des traces détaillées ont été fournies et Dejamobile/CEP ont déjà effectué un premier diagnostic.\n
\n
Statut : En cours d'investigation\n
\n
Actions restantes :\n
\t•\tAnalyser en détail les traces fournies pour corréler timestamps entre initializeDistribution et requestDistribution et confirmer l'origine des délais — Anass EL AFYA\n
\t•\tTrouver et contacter l'interlocuteur MarketPay pour obtenir les logs/proxy metrics et vérifier si le proxy a introduit des latences ou throttling durant le pic — CEP (trouver le contact)\n
\t•\tFournir les logs supplémentaires ou mapping des opérations (notamment absence de processDistribution dans les logs Dejamobile) et préciser si Dejamobile est censé traiter processDistribution — Dejamobile Support\n
\t•\tExaminer le comportement du SDK (startLoadOperation) côté application pour comprendre pourquoi des initializeDistribution sont enchaînés et si des retries/timeouts côté app provoquent ces appels — Nabil El Moussaid / équipe application IDFM (SDK)\n
\t•\tMettre en place (ou planifier) des enrichissements de logs pour mieux croiser informations entre composants lors des prochains incidents — Dejamobile Support\n
\t•\tConsolider et partager un rapport final avec corrélation des erreurs, volumes par plateforme et recommandations sur l'interlocuteur responsable (MarketPay vs SDK vs infra) — Anass EL AFYA
"""

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true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
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    "authenticate" => 1
    "logout" => 2
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  -checkHeader: 1
  -cookieName: "csrf-token"
}

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false

Closure(FormInterface $form) {#1179
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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"This form should not contain extra fields."

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false

"This value is not valid."

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"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

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null

null

true

Closure() {#1214
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1213 …}
    $translationDomain: "validators"
  }
}

null

""

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[
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"_tickets2_owner_text"

false

"Anass El Afya"

false

Symfony\Component\Form\FormErrorIterator {#1338
  -errors: []
  -form: Symfony\Component\Form\Form {#1310 …}
}

Symfony\Component\Form\FormView {#1340 …5}

"tickets2[owner]"

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"tickets2_owner"

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"POST"

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"owner"

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"Anass El Afya"

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""

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"_token"

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true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1211
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1223
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1222 …}
    $translationDomain: "validators"
  }
}

null

""

[
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[]

[
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  "text"
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"_tickets2_afterSalesServiceVolumetry_text"

false

null

false

Symfony\Component\Form\FormErrorIterator {#1341
  -errors: []
  -form: Symfony\Component\Form\Form {#1313 …}
}

Symfony\Component\Form\FormView {#1342 …5}

"tickets2[afterSalesServiceVolumetry]"

null

[]

false

[]

"tickets2_afterSalesServiceVolumetry"

null

[]

null

false

[]

"POST"

false

"afterSalesServiceVolumetry"

0

false

[]

false

null

"_tickets2_afterSalesServiceVolumetry"

true

""

[
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[
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false

""

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false

[
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[]

true

null

null

true

false

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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1220
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

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false

"This value is not valid."

[]

null

null

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null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1232
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1231 …}
    $translationDomain: "validators"
  }
}

null

""

[
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[]

[
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  "text"
  "_tickets2_ticketTitle"
]

"_tickets2_ticketTitle_text"

false

"[OT][GPT]- Incident majeur - Taux d'erreur élevé constaté ce 09/02 entre 08h40 et 08h57"

false

Symfony\Component\Form\FormErrorIterator {#1343
  -errors: []
  -form: Symfony\Component\Form\Form {#1316 …}
}

Symfony\Component\Form\FormView {#1404 …5}

"tickets2[ticketTitle]"

null

[]

false

[]

"tickets2_ticketTitle"

null

[]

null

false

[]

"POST"

false

"ticketTitle"

0

false

[]

false

null

"_tickets2_ticketTitle"

true

"[OT][GPT]- Incident majeur - Taux d'erreur élevé constaté ce 09/02 entre 08h40 et 08h57"

[
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[
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false

""

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[
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[]

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null

true

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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1229
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1241
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1240 …}
    $translationDomain: "validators"
  }
}

null

""

[
  "maxlength" => 255
]

[]

[
  "form"
  "text"
  "_tickets2_assignJira"
]

"_tickets2_assignJira_text"

false

"Dejamobile Support"

false

Symfony\Component\Form\FormErrorIterator {#1406
  -errors: []
  -form: Symfony\Component\Form\Form {#1319 …}
}

Symfony\Component\Form\FormView {#1407 …5}

"tickets2[assignJira]"

null

[]

false

[]

"tickets2_assignJira"

null

[]

null

false

[]

"POST"

false

"assignJira"

0

false

[]

false

null

"_tickets2_assignJira"

true

"Dejamobile Support"

[
  "maxlength" => 255
]

[
  "maxlength" => 255
]

false

""

false

false

[
  "maxlength" => 255
]

[]

true

null

null

true

false

[]

"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1238
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1250
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1249 …}
    $translationDomain: "validators"
  }
}

null

""

[
  "maxlength" => 255
]

[]

[
  "form"
  "text"
  "_tickets2_ticketCreator"
]

"_tickets2_ticketCreator_text"

false

null

false

Symfony\Component\Form\FormErrorIterator {#1408
  -errors: []
  -form: Symfony\Component\Form\Form {#1322 …}
}

Symfony\Component\Form\FormView {#1409 …5}

"tickets2[ticketCreator]"

null

[]

false

[]

"tickets2_ticketCreator"

null

[]

null

false

[]

"POST"

false

"ticketCreator"

0

false

[]

false

null

"_tickets2_ticketCreator"

true

""

[
  "maxlength" => 255
]

[
  "maxlength" => 255
]

false

""

false

false

[
  "maxlength" => 255
]

[]

true

null

null

true

false

[]

"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1247
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null