Symfony Profiler

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
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  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
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Closure(FormInterface $form) {#1153
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Closure() {#1148
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1152 …}
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Symfony\Component\Form\FormErrorIterator {#1251
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Symfony\Component\Form\FormView {#1260 …5}

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
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Closure(FormInterface $form) {#1156
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"The uploaded file was too large. Please try to upload a smaller file."

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Closure() {#1123
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
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    $message: Closure() {#1150 …}
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}

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Symfony\Component\Form\FormErrorIterator {#1242
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}

Symfony\Component\Form\FormView {#1233 …5}

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
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Closure() {#1172
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1171 …}
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DateTime @1763634027 {#1368
  date: 2025-11-20 10:20:27.0 UTC (+00:00)
}

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Symfony\Component\Form\FormErrorIterator {#1224
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  -form: Symfony\Component\Form\Form {#1313 …}
}

Symfony\Component\Form\FormView {#1215 …5}

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
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Closure(FormInterface $form) {#1041
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Closure() {#1183
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1182 …}
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Symfony\Component\Form\FormErrorIterator {#1205
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Symfony\Component\Form\FormView {#1196 …5}

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
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Closure(FormInterface $form) {#1193
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Closure() {#1195
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1194 …}
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null

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Symfony\Component\Form\FormErrorIterator {#1184
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Symfony\Component\Form\FormView {#1173 …5}

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
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Closure(FormInterface $form) {#1160
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Closure() {#1204
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
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    $message: Closure() {#1203 …}
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null

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"""
Résumé :  \n
Le ticket concerne deux problèmes liés à l’affichage des commandes clients dans les outils ICAN et IHM BO et à l’absence du dump et calypso dans un ticket Sugar CRM.  \n
Problème 1 : Une incohérence apparente puisque certaines commandes ne sont pas retrouvées via une recherche par email dans ICAN alors qu’elles apparaissent dans IHM BO. Après analyse, il a été expliqué que ICAN et IHM BO utilisent des API différentes avec des logiques différentes de recherche. ICAN affiche les achats seulement avec l’email utilisé lors de la commande (souvent un email entreprise type prenom.nom@edf.fr), tandis que IHM BO affiche les comptes connectés associés à une autre adresse mail (ex. gmail). Le cas d’un achat en mode déconnecté avec rattachement manuel du support permet d’expliquer la présence du support dans IHM BO mais pas dans ICAN. Problème 1 considéré comme résolu.  \n
Problème 2 : L’absence du dump et calypso dans le ticket Sugar initialement remonté, qui pose la question de la différence entre demandes, liée à une possible erreur intermittente de lecture du support par le SDK ou à une absence de support dématérialisé détecté sur le téléphone. Seul un cas a été identifié à date et l’investigation est limitée par la disponibilité et la qualité des logs. Aucune reproduction en test n’a été possible. Ce point reste à surveiller mais n’est pas bloquant actuellement.  \n
\n
Statut : Fermé / Résolu  \n
\n
Actions restantes :  \n
- Surveiller si d’autres cas sans dump/calypso apparaissent via une requête du groupement — Groupement SAV  \n
- Relancer les clients concernés pour tenter de récupérer les dumps manquants si d’autres cas sont identifiés — Groupement SAV  \n
- Suivi possible des logs côté application et SDK pour améliorer la détection de l’erreur (à prévoir si plusieurs cas se présentent) — Équipe technique (Prim et Dejamobil)
"""

false

Symfony\Component\Form\FormErrorIterator {#1142
  -errors: []
  -form: Symfony\Component\Form\Form {#1322 …}
}

Symfony\Component\Form\FormView {#1151 …5}

"tickets1[longDescription]"

null

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"tickets1_longDescription"

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"longDescription"

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0

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"_tickets1_longDescription"

true

"""
Résumé :  \n
Le ticket concerne deux problèmes liés à l’affichage des commandes clients dans les outils ICAN et IHM BO et à l’absence du dump et calypso dans un ticket Sugar CRM.  \n
Problème 1 : Une incohérence apparente puisque certaines commandes ne sont pas retrouvées via une recherche par email dans ICAN alors qu’elles apparaissent dans IHM BO. Après analyse, il a été expliqué que ICAN et IHM BO utilisent des API différentes avec des logiques différentes de recherche. ICAN affiche les achats seulement avec l’email utilisé lors de la commande (souvent un email entreprise type prenom.nom@edf.fr), tandis que IHM BO affiche les comptes connectés associés à une autre adresse mail (ex. gmail). Le cas d’un achat en mode déconnecté avec rattachement manuel du support permet d’expliquer la présence du support dans IHM BO mais pas dans ICAN. Problème 1 considéré comme résolu.  \n
Problème 2 : L’absence du dump et calypso dans le ticket Sugar initialement remonté, qui pose la question de la différence entre demandes, liée à une possible erreur intermittente de lecture du support par le SDK ou à une absence de support dématérialisé détecté sur le téléphone. Seul un cas a été identifié à date et l’investigation est limitée par la disponibilité et la qualité des logs. Aucune reproduction en test n’a été possible. Ce point reste à surveiller mais n’est pas bloquant actuellement.  \n
\n
Statut : Fermé / Résolu  \n
\n
Actions restantes :  \n
- Surveiller si d’autres cas sans dump/calypso apparaissent via une requête du groupement — Groupement SAV  \n
- Relancer les clients concernés pour tenter de récupérer les dumps manquants si d’autres cas sont identifiés — Groupement SAV  \n
- Suivi possible des logs côté application et SDK pour améliorer la détection de l’erreur (à prévoir si plusieurs cas se présentent) — Équipe technique (Prim et Dejamobil)
"""

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
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Closure(FormInterface $form) {#1179
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Closure() {#1214
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
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    $message: Closure() {#1213 …}
    $translationDomain: "validators"
  }
}

null

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Symfony\Component\Form\FormErrorIterator {#1353
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}

Symfony\Component\Form\FormView {#1355 …5}

"tickets1[owner]"

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"owner"

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false

""

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[]

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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
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    "authenticate" => 1
    "logout" => 2
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  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1211
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

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false

"This value is not valid."

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null

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null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

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null

null

true

Closure() {#1223
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1222 …}
    $translationDomain: "validators"
  }
}

null

""

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[]

[
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false

null

false

Symfony\Component\Form\FormErrorIterator {#1356
  -errors: []
  -form: Symfony\Component\Form\Form {#1328 …}
}

Symfony\Component\Form\FormView {#1357 …5}

"tickets1[afterSalesServiceVolumetry]"

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"tickets1_afterSalesServiceVolumetry"

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0

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null

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""

[
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[
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false

""

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false

[
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[]

true

null

null

true

false

[]

"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
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    "authenticate" => 1
    "logout" => 2
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  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1220
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

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false

"This value is not valid."

[]

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"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

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null

null

true

Closure() {#1232
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1231 …}
    $translationDomain: "validators"
  }
}

null

""

[
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[]

[
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"_tickets1_ticketTitle_text"

false

"Groupement, SAV: Demande d’analyse liée à l’affichage Sugar CRM - ICAN et IHM BO "

false

Symfony\Component\Form\FormErrorIterator {#1358
  -errors: []
  -form: Symfony\Component\Form\Form {#1331 …}
}

Symfony\Component\Form\FormView {#1419 …5}

"tickets1[ticketTitle]"

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[]

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[]

"tickets1_ticketTitle"

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"POST"

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[]

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null

"_tickets1_ticketTitle"

true

"Groupement, SAV: Demande d’analyse liée à l’affichage Sugar CRM - ICAN et IHM BO "

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[
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false

""

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[]

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"_token"

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true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
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    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1229
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1241
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1240 …}
    $translationDomain: "validators"
  }
}

null

""

[
  "maxlength" => 255
]

[]

[
  "form"
  "text"
  "_tickets1_assignJira"
]

"_tickets1_assignJira_text"

false

"Corinne LE DREFF"

false

Symfony\Component\Form\FormErrorIterator {#1421
  -errors: []
  -form: Symfony\Component\Form\Form {#1334 …}
}

Symfony\Component\Form\FormView {#1422 …5}

"tickets1[assignJira]"

null

[]

false

[]

"tickets1_assignJira"

null

[]

null

false

[]

"POST"

false

"assignJira"

0

false

[]

false

null

"_tickets1_assignJira"

true

"Corinne LE DREFF"

[
  "maxlength" => 255
]

[
  "maxlength" => 255
]

false

""

false

false

[
  "maxlength" => 255
]

[]

true

null

null

true

false

[]

"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1238
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1250
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1249 …}
    $translationDomain: "validators"
  }
}

null

""

[
  "maxlength" => 255
]

[]

[
  "form"
  "text"
  "_tickets1_ticketCreator"
]

"_tickets1_ticketCreator_text"

false

null

false

Symfony\Component\Form\FormErrorIterator {#1423
  -errors: []
  -form: Symfony\Component\Form\Form {#1337 …}
}

Symfony\Component\Form\FormView {#1424 …5}

"tickets1[ticketCreator]"

null

[]

false

[]

"tickets1_ticketCreator"

null

[]

null

false

[]

"POST"

false

"ticketCreator"

0

false

[]

false

null

"_tickets1_ticketCreator"

true

""

[
  "maxlength" => 255
]

[
  "maxlength" => 255
]

false

""

false

false

[
  "maxlength" => 255
]

[]

true

null

null

true

false

[]

"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#104 …}
  -logger: Monolog\Logger {#156 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#900 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1247
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null